Frequently Asked Questions

What are the important customs Documentations Required?

requirements vary depending on the commodity that you wish to Import, Mode of transport(Sea, Air, Courier, Land). Dimension will be required, Type of carriage(Container) LCL(Less than Container Load). Please feel free to get in touch with us via mail or call. Your inquiry will be answered within 2-3 working days.

What is the special Approval Required for Cargo Clearance?

This completely depends on the consignment you wish to import and the mode of transport, for better understanding.

What is the procedure for import of Food Items, is there any speacial guidlines?

To Import food items you mandatory require a Health certificate issued from the origin country’s respective authority. Prior to the shipment arrival to UAE, you would require to get necessary approvals, we will assist you for the smooth transaction of your shipments.

What is the procedure for cargo Clearnce?

In order to carry out customs clearance and customs transactions, Dubai Customs applies a set of customs procedures that are marked by smoothness and simplicity. We particularly follow it to provide you with best of our services.

How can I get the upadte of my shipment?

Our team of professional account manager will get in touch with you frequently by your preferred contact channel to give you updates.